International financial services major Barclays has decided to transfer some 460 employees in its operations centre in Lithuania to the technology centre of its tech partner in the Baltic country — HCL Technologies.
The announcement comes after Barclays decided to conclude its operations in Lithuania — a global decision to optimise operations. The remaining employees are being offered redundancy, said a joint media communiqué.
To equip the transfer, HCL Technologies has expanded strategic relationship with Barclays. With this, the tech provider will also leverage its significant investments in AI and automation, including its award-winning automation platform DryICE, to transform the user experience for more than 80,000 Barclays employees across 26 countries.
The contract between HCL and Barclays is yet to be executed pending banking regulatory notification; both companies hope to conclude the deal during the first quarter of 2019.
Mariano Andrade Gonzalez, head of Barclays group operations in Lithuania (BGOL), said, “We were the first foreign company to establish its service centre in Lithuania, leading to other large foreign companies basing themselves here. We are proud to have been a key part of the rise of the IT and service sector, including complex operations management.”
“While aiming to achieve the highest quality of business and services, we continuously review our operations in accordance with the long-term global strategy of Barclays. As one of the steps towards the implementation of this strategy, a decision has been made to optimise operations, meaning a number of roles could transfer to HCL Technologies, with whom we have worked closely for a few years. We chose HCL Technologies because we know the company well, we trust it and, together with our people, it shares our values, culture and ways of working.”
HCL will also provide mainframe services to Barclays. In addition to HCL being named as Barclays’ preferred partner for IT infrastructure services, the two companies will commit to building the partnership globally, with particular opportunities regarding digital workplace services.