Airtel’s reply on Apple Watch eSIM service sought by May 24

The DoT has sought reply within a week from Airtel on a complaint by rival Reliance Jio alleging that the operator flouted norms on activation of eSIM in Apple Watch 3, an official source said.

The department of telecom also mentioned that the security clearance tests for the service are due on May 23 and May 30, 2018.

The DoT on May 27 has sought multiple clarification within a week from Airtel about eSIM service facilitation by the company on Apple Watch 3. Both, Reliance Jio and Bharti Airtel are selling Apple Watch Series 3 since May 11 through their sales channels.

“Jio has filed complaint alleging that Airtel has not set up the eSIM provisioning node within India in “gross violation to the licence terms. Airtel had informed DoT about the service but in its letter services storing user information was not indicated. The department has asked Airtel whether e-sim provisioning network of node of Airtel is storing eSIM profiles and user information outside India,” the source said.

Apple Watch 3 and iPhone of a subscriber share the same number and subscribers can use both iPhone and Apple Watch with eSIM to make or receive calls independent of the call status of the other devices.

The eSIM is paired with the SIM in iPhone wirelessly through a dedicated network node. The node used for eSIM profile allocation contains network and user information such as operator identifier, SIM details, PIN, remote file management for managing SIM files remotely etc.

“The DoT has received information that Airtel intends to launch Apple Wat­ch 3 service. The tests for security clearance of the se­rvice are scheduled for May 23 and May 30, 2018. It was informed to Airtel on May 11,” the source said.

When contacted Airtel spokesperson said the company has written to the DoT on May 15, 2018 and clarified that it is in compliance with the licence conditions and why “Reliance’s complaint is fallacious and needs to be rejected”.