Apple will fix faulty iPhone 5 models

Tags: News
Apple has offered to fix some older iPhone 5 smartphones with flawed on-off buttons.

The California-based company said a "small percentage" of iPhone 5 models manufactured through March of 2013 may have on-off buttons that stop working or work intermittently, in a posting on its support website.

"Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number," it said at the website.

The support web page contained instructions for iPhone 5 owners, along with a way to check serial numbers to determine if smartphones qualify for free repair.

The process began yesterday in the US and Canada and will begin in other countries on May 2, according to Apple.

Apple prides itself on the quality of its devices, and offers of free fixes are rare for the company.

In mid-2010, Apple put off dealing with concerns about iPhone 4 reception problems and the ensuing controversy came to be dubbed "Antennagate."

Apple was forced to address the issue after Consumer Reports, the influential product review magazine, said it could not recommend the iPhone 4 because of signal loss problems it blamed on a design flaw.

Apple downplayed the issue as being the overblown result of the way people held their smartphones and offered free cases as a fix.

Post new comment

E-mail ID will not be published
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

EDITORIAL OF THE DAY

  • Sebi must not be lax in weeding out mutual fund houses

    Last May, capital market regulator Securities and Exchange Board of India (Sebi) amended the Sebi (mutual funds) regulations, 1996, directing all fund

FC NEWSLETTER

Stay informed on our latest news!

INTERVIEWS

GV Nageswara Rao

MD & CEO, IDBI Federal Life

Timothy Moe

Goldman Sachs

Chander Mohan Sethi

CMD, Reckitt Benckiser India

COLUMNIST

Arun Nigavekar

New model for effective education

After interacting with students and teaching community on a ...

Rajgopal Nidamboor

Let the spirit of sport pervade everyday life

Sport, like meditation, is nothing short of a spiritual act. ...

Shona Adhikari

Pop art is truly a feast for the eyes

The internationally reknowned Bruno Art Group’s presence in India had ...

INTERVIEWS

William D. Green

Chairman & CEO, Accenture