We want to be a billion dollar firm: CSS CEO

Tags: Companies
Technology consulting and support firm CSS, which recently annnounced a change in ownership, will continue to execute its current expansion plans, its chief executive officer, ‘Tiger’ TG Ramesh, said here on Thursday.

“Our goal is to be a billion dollar company,” Ramesh said, adding that the San Jose, California-based firm, with revenue of around $200 million as of March 31, will pursue deals in its core service offerings of tech support, cloud and mobility. The company has delivery centres in India, US, Philippines, Poland, and Mauritius, and will open new centres in Costa Rica and China, for multi-lingual tech support, this year.

“Over the last two years, we have improved our utilisation to over 85 per cent, exited low margin deals worth around $10 million, and effected rate increases on exisiting contracts, which have all contributed to our bottom line,” he said. CSS has around 5,400 employees worldwide, and will recruit 250 more for its two new centres.

“To add value to their tech support solutions, the company is now offering analytics-led support,” Ramesh said.

Earlier this week, Switzerland-based private markets investment management firm Partners Group had announced that they had invested $270 million for a majority stake in CSS. Ramesh said that Partners Group now owned a 79 per cent stake, having purchased the stakes of three institutional investors – SAIF Partners, Goldman Sachs and Sierra Ventures, and individual investors.

Sanjay Chakrabarty, a technology entrepreneur, has also purchased a minority stake. The CSS board will now constitute four members from Partners Group, two representing Chakrabarty and Ramesh himself, he added. Founded in 1996, CSS has gone though several rounds of private equity funding and changes at the top management level in the last decade.

meera.vankipuram@mydigitalfc.com

EDITORIAL OF THE DAY

  • Annual reports make sense only if accountable governance is in place

    It’s a sign of a lack of imagination to expect an annual report by a party in power to pull out some impressive performance given the complex nature

FC NEWSLETTER

Stay informed on our latest news!

TODAY'S COLUMNS

Amita Sharma

Political rhetoric makes for counter poetry

Poetic flourishes flavour politics. Ghalib and Hafez flowed profusely to ...

Zehra Naqvi

Watch your words, for they can kill

You must’ve heard the ph­rase ‘if looks could kill’. Ever ...

Dharmendra Khandal

Biodiversity day has come and gone. Yet again

Every year on May 22, world celebrates international biodiversity day. ...

INTERVIEWS

William D. Green

Chairman & CEO, Accenture