Infosys BPO announced that it has secured a five-year contract with T-Mobile UK. The company has been engaged by T-Mobile to support several core processes for their finance directorate — covering customer finance, commercial finance and accounting (F&A) and procurement operations. The BPO company, however, refused to divulge the value of the deal. This partnership is significant as Infosys BPO is taking responsibility for specific transactional activities, allowing T-Mobile to concentrate on financial issues that are strategically important or which deliver competitive advantage. Over the past year, Infosys BPO has been focusing on acquiring domain expertise across industries to enable it to address industry-specific pain points faced by clients, using a combination of process and technology levers to improve efficiencies. Infosys BPO’s continued focus on process excellence and operational scalability has been key to forging this strategic partnership. “Our strong F&A capabilities com-bined with our understanding of the telecom industry will help us successfully transform businesses of our clients.” said Gopal Devanahalli, vice-president and head (communications, media and entertainment). Tim Spence, head of customer finance, T-Mobile UK, said, “We were keen to partner with a company that possessed a good understa-nding of our requirements and business needs. Infosys BPO has shown deep telecoms experience and is wid-ely recognised as a leader in business process outsourcing. We are confident of gai-ning immense value thro-ugh our partnership with Infosys BPO.” T-Mobile is one of the world’s largest mobile operators with more than 125 million customers worldwide and is the service provider of choice for 16.7 million customers in the UK. Infosys BPO operates in India, Czech Republic, China, Philippines, Poland, Thailand and Mexico